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Due to the customization of our pieces, we do not accept returns.
We understand that ordering online + sizing can be tricky, so we offer exchanges on purchases made within 14 days of delivery. Items must be unworn and include original packaging. Buyer is responsible for all shipping costs. To process an exchange, please send us a message with your order # + exchange details.
We stand behind the quality of our bracelets!
If you receive a defective or incorrect item, please contact us immediately and we will make it right! We will gladly repair all damaged or defective pieces within 60 days of purchase.
If an item is damaged from daily wear, we are happy to restring it for you. A fee will be associated, and will be assessed on a case-by-base basis.
